Article 5 (Suspension of Services)

1. The Web Service may temporarily suspend the provision of services in the event of maintenance, replacement, or failure of computer or other information and communication facilities, or if there is a communication disruption.

2. The Web Service will compensate for any damages incurred by users or third parties due to the temporary suspension of services as described in paragraph 1. However, this does not apply if the Web Service proves that there was no intentional misconduct or negligence.

3. If the Web Service is unable to provide services due to reasons such as a change in business type, business abandonment, or merger with other companies, it will notify users using the method specified in Article 8 and compensate consumers according to the original conditions presented by the Web Service. However, if the Web Service does not notify users of compensation criteria, it will provide users with the equivalent value of mileage or points in cash or tangible goods according to the value of the Web Service's currency.

Article 6 (Membership Registration)

1. Users may apply for membership by filling out the required information on the membership registration form provided by the Web Service and expressing their agreement to these terms and conditions.

2. The Web Service will accept the membership application unless any of the following conditions apply:

   • The applicant has previously lost membership status under Article 7, Paragraph 3 of these terms, unless three years have passed since the loss of membership and the Web Service has granted re-registration.
   • The registration details contain false information, omissions, or errors.
   • There are technical issues that significantly hinder the registration process.

3. The membership registration contract is considered established when the Web Service's acceptance reaches the applicant.

4. Members must update and notify the Web Service of any changes to the information registered during membership registration within a reasonable period.

Article 7 (Membership Withdrawal and Loss of Qualification)

1. Members may request to withdraw from membership at any time, and the Web Service will process the withdrawal immediately.

2. The Web Service may limit or suspend a member's qualification in the following cases:

   • Providing false information during the membership application process.
   • Failing to pay for goods purchased or other financial obligations within the due date.
   • Interfering with others' use of the Web Service or threatening e-commerce order by using someone else's information.
   • Engaging in activities prohibited by law or these terms, or actions contrary to public morals.

3. If a member's qualification has been limited or suspended by the Web Service and the same reasons are repeated more than twice or are not corrected within 30 days, the Web Service may revoke the member's qualification.

4. If the Web Service revokes a member’s qualification, it will cancel the member's registration. The Web Service will notify the member and provide at least 30 days before the cancellation to allow the member an opportunity to explain.

Article 8 (Notification to Members)

1. When the Web Service provides notifications to members, it may do so by sending to the email address previously designated by the member and agreed upon with the Web Service.

2. For notifications to an unspecified large number of members, the Web Service may replace individual notifications by posting on the Web Service’s bulletin board for at least one week. However, for matters that have a significant impact on individual members' transactions, the Web Service will provide individual notifications.

Article 9 (Purchase Application and Consent to Provide Personal Information)

1. Users of the Web Service apply for purchases through the following or similar methods, and the Web Service must clearly provide the following information when users make a purchase application:

   • Search and selection of goods or services
   • Input of recipient's name, address, phone number, email address (or mobile phone number)
   • Confirmation of terms and conditions, information about services with restricted withdrawal rights, delivery charges, and installation fees
   • Agreement to these terms and conditions and indication of whether they accept or reject the items mentioned above (e.g., mouse click)
   • Confirmation of the purchase application and agreement to the Web Service's confirmation
   • Selection of payment method

2. If the Web Service needs to provide the buyer's personal information to a third party, it must inform the buyer of the following details and obtain their consent:

   • The recipient of the personal information
   • The purpose for which the recipient will use the personal information
   • The items of personal information to be provided
   • The period for which the recipient will retain and use the personal information

3. If the Web Service outsources the handling of buyers' personal information to a third party, it must inform the buyer of the following details and obtain their consent:

   • The third party to whom personal information handling is outsourced
   • The details of the outsourced personal information handling

   However, if it is necessary for the performance of a service contract and related to improving the convenience of the buyer, the Web Service may omit the notification and consent process by notifying through its privacy policy as stipulated in the "Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.".

Article 10 (Formation of Contract)

1. The Web Service may refuse to accept a purchase application that falls into any of the following categories. However, when contracting with a minor, it must notify that the minor or their legal representative can cancel the contract if the minor does not obtain the consent of the legal representative:

   • There is false information, omissions, or errors in the application details
   • The minor is purchasing goods or services prohibited for minors under laws such as the Juvenile Protection Act
   • Other cases where accepting the purchase application is deemed to significantly hinder the Web Service's technical operations

2. A contract is considered to be formed when the Web Service's acceptance reaches the user in the form of a confirmation notice as stipulated in Article 12, Section 1.

3. The Web Service's acceptance of the purchase application must include information about the confirmation of the user's purchase request, availability of the goods or services, and any corrections or cancellations to the purchase application.

Article 11 (Payment Methods)

Payment for goods or services purchased on the Web Service can be made using any of the following available methods. However, the Web Service cannot charge any additional fees under any name for the payment method chosen by the user:

1. Various types of account transfers such as phone banking, internet banking, and mail banking
2. Payment by various types of cards, including prepaid cards, debit cards, and credit cards
3. Online bank transfers without a bank account
4. Payment by electronic money
5. Payment upon receipt
6. Payment using mileage or points provided by the Web Service
7. Payment using vouchers that the Web Service has contracted with or recognized
8. Payment by other electronic methods

Article 12 (Receipt Confirmation Notice, Changes, and Cancellations of Purchase Requests)

1. The Web Service will issue a receipt confirmation notice to the user upon receiving a purchase request.

2. Upon receiving the receipt confirmation notice, if the user finds any discrepancies or issues with the statement of intent, they may request changes or cancellations immediately. The Web Service must promptly process such requests if made before delivery. However, if payment has already been made, the provisions related to withdrawal of the purchase in Article 15 will apply.

Article 13 (Supply of Goods)

1. Unless otherwise agreed upon regarding the timing of supply, the Web Service will take necessary measures such as order production and packaging to deliver the goods within 7 days from the day the user places the order. If the Web Service has already received all or part of the payment for the goods, it will take the necessary measures within 3 business days from the receipt of the payment. At this time, the Web Service will take appropriate measures to allow the user to check the supply process and progress of the goods.

2. The Web Service will specify the delivery method, the party responsible for delivery costs for each method, and the delivery period for each method for the goods purchased by the user. If the Web Service exceeds the agreed delivery period, it must compensate the user for any resulting damages. However, this does not apply if the Web Service proves that there was no intent or negligence on its part.

Article 14 (Refunds)

1. If the Web Service is unable to deliver or provide the goods due to reasons such as stock shortages, it will promptly notify the user of the reason and, if payment for the goods has been received in advance, will either refund the payment or take necessary measures for the refund within 3 business days from the date of receipt of the payment.

Article 15 (Cancellation of Purchase and Returns)

1. Users who have entered into a contract for the purchase of goods from the Web Service may cancel their purchase within 7 days from the date of receipt of the written contract details as specified in Article 13(2) of the "Act on the Consumer Protection in Electronic Commerce." If the delivery of the goods occurs later than the receipt of the written contract, the 7-day period starts from the day the goods are received or the day the supply of goods begins. However, if the law stipulates otherwise regarding cancellation, such provisions shall apply.

2. Users cannot return or exchange goods in the following cases:

   • When the goods are lost or damaged due to reasons attributable to the user (however, if the packaging is damaged to inspect the contents of the goods, cancellation is allowed).
   • When the value of the goods significantly diminishes due to the user's use or partial consumption.
   • When the value of the goods significantly diminishes to a degree where resale is difficult due to the passage of time.
   • When the packaging of the goods, which can be replicated by goods of the same performance, is damaged.

3. If the Web Service has not clearly indicated in advance that cancellation and returns are restricted, or if the Web Service has not provided trial products, the restrictions on cancellation and returns under Subparagraphs 2 through 4 of Paragraph 2 do not apply.

4. Notwithstanding Paragraphs 1 and 2, users may cancel their purchase within 3 months from the date they received the goods, or within 30 days from the date they knew or could have known that the goods differed from the content of advertisements or the contract, if the goods are not as described in advertisements or do not meet the contract terms.

Article 16 (Effects of Cancellation, etc.)

1. The Web Service must refund the payment for the goods within 3 business days after receiving the returned goods from the user. If the Web Service delays the refund, it must pay delay interest for the period of delay, calculated at the rate specified in Article 21-2 of the Enforcement Decree of the "Act on the Consumer Protection in Electronic Commerce."

2. When refunding the payment, if the user paid using a credit card or electronic money, the Web Service must promptly request the relevant service provider to stop or cancel the billing for the goods.

3. In the case of cancellation, the user is responsible for the cost of returning the goods. The Web Service will not charge the user any penalty or damages for cancellation. However, if the goods differ from the description or do not meet the contract terms, the Web Service will bear the cost of returning the goods.

4. If the user paid for shipping when receiving the goods, the Web Service must clearly specify who will bear the shipping cost in the event of cancellation.